State Farm® Insurance Agent Brad Linnell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Lobb
October 6, 2025
5
out of
5
rating by David Lobb
"The staff is very helpful and friendly. They answer all my questions and even answer some before I ask them. Now that's great service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Elise Drake
October 3, 2025
5
out of
5
rating by Elise Drake
"Carin was wonderful for answering all my questions. I would recommend 100%."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Carmen Villarreal
October 3, 2025
5
out of
5
rating by Carmen Villarreal
"Really great customer service, They really helped me out getting full coverage for both vehicles with an affordable price, I really appreciate them. A big thank you especially to Nicole very sweet and helpful."
We responded:
"Thank you, Carmen, for your kind review. I'm glad our team could assist you in getting full coverage for both vehicles at an affordable price. Nicole will be happy to know you appreciated her help. If you need any further assistance, feel free to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Daniel Solis
October 3, 2025
5
out of
5
rating by Daniel Solis
"Amazing service quick and easy"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Christina Prince
October 3, 2025
4
out of
5
rating by Christina Prince
"Nicole was very helpful. She kept in contact but wasn't overbearing. It was easy as pie to get a second vehicle added to my policy."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
natalie lamproe
October 2, 2025
5
out of
5
rating by natalie lamproe
"Amazing staff"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ethan Enriquez
September 26, 2025
5
out of
5
rating by Ethan Enriquez
"Nicole was very helpful and super easy to talk to. Answered all my questions and made sure I knew every option I had."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lorax
September 25, 2025
5
out of
5
rating by Lorax
"Nicole was absolutly amazing helped me getting my insurance for the first time, a breeze no hassle no nonsense a very friendly individual would reccomend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Angela Godfrey
September 24, 2025
5
out of
5
rating by Angela Godfrey
"Nicole is absolutely amazing, went above and beyond for me every time! Always made me feel comfortable and helped me through any issues that came up."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rottler Okenfuss
September 17, 2025
5
out of
5
rating by Rottler Okenfuss
"This agent jumped right on it and quoted my cost within minutes"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ken Chapman
September 15, 2025
5
out of
5
rating by Ken Chapman
"I have had insurance on both of our vehicles and on our house with Brad Linnell of State Farm. When I have had questions or need clarification of an insurance issue I most often have dealt with a staff member, Sharon. On all occasions she has been extremely helpful, taking time to address my concerns."
We responded:
"Ken, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Laszlo Bayer
September 4, 2025
5
out of
5
rating by Laszlo Bayer
"professional and fast service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ray Sell
September 2, 2025
5
out of
5
rating by Ray Sell
"Nicole was quick, thorough and friendly. She listened to my insurance needs and gained a satisfied customer. I'm glad I made the switch from Geico! Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
varun gaur
September 2, 2025
5
out of
5
rating by varun gaur
"Great service and excellent response times. Highly recommended."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ross Chamberlin
August 26, 2025
5
out of
5
rating by Ross Chamberlin
"My insurance agent in California recommended this State Farm office to me, easy process of transferring my insurance needs to Oregon, Nicole was very efficient and helpful to me in the process Have been with State Farm since 1980, Thank you!"
We responded:
"Ross, thank you for your kind words and for being a loyal State Farm customer since 1980! We're glad Nicole could assist you efficiently with your transfer to Oregon. Our team strives to make transitions as smooth as possible. If you need any further assistance, don't hesitate to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Adriel Gamez
August 26, 2025
5
out of
5
rating by Adriel Gamez
"Nicole helped me add a renters insurance plan to my coverage. She was very patient, understanding and walked me through every detail with expert knowledge! I thought the process would take days and it only took a few minutes!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jan Bettenburg
August 19, 2025
5
out of
5
rating by Jan Bettenburg
"Nicole was great very professional and helped get the insurance we needed"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Isaac Tobar
August 5, 2025
5
out of
5
rating by Isaac Tobar
"Professional and supportive every time."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Mason M
July 24, 2025
5
out of
5
rating by Mason M
"Awesome saved me a bunch of money quick service and wasn't on the phone for hours. Nicole is a great agent"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Colton Melson
July 24, 2025
1
out of
5
rating by Colton Melson
"Do Not Use This Company! ESPECIALLY this branch. I've been a customer for years, both home and auto insurance. The one time I need to use my coverage im told my police doesn't have a special endorsement that covers "service lines" (water and electricity lines, on my property, going to my home). I was never offered any extra coverage at time of renewal or when the policy was created. THEY ACKNOWLEDGE THAT THEY SHOULD HAVE BUT DID NOT OFFER IT, but REFUSE to do anything more than a training for their employees, to ensure its offered in the future. Im baffled, insulated, disappointed and angry. In my line of work, if I fail to perform my job, a service that people pay for, I make it right. I absolutely will be moving all of my vehicles insurance, home insurance and life insurance to another company right away. Do yourself a favor and dont spend any of your money or time with this branch or Company. Id gladly change my stance if they step up and offer some resolution, to help lighten my now financial burden of replacing my main water line, due to their incompetence in policy sales and lack of professionalism at each and every time of renewal. It is not our job to be insurance professionals, this is why we use agents. And this insurance agency has failed me miserably and im sure will fail you."
We responded:
"We’re very sorry that you were unhappy with our office. We strive to give the best service possible. Hopefully you feel that we did our job well as one of our team members went above and beyond to resolve the problem you were having. We would love to sit down with you and have a review of all of your policies to see what additional insurance needs you may have. Our number one goal is to make sure you are covered when something goes wrong. "
Jen Brovold
July 24, 2025
5
out of
5
rating by Jen Brovold
"Nicole was absolutely amazing! Super helpful, friendly, and answered all of my questions. I did not feel pressured to up my insurance or to add anything additional like many companies do. Nicole’s customer service deserves 10 ⭐️⭐️⭐️⭐️! Thanks, Nicole!! 😊."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Alexis Christensen
July 22, 2025
5
out of
5
rating by Alexis Christensen
"The receptionist was wonderful. Full of energy, kind and super quick to process my request."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Brian Burlington
July 18, 2025
5
out of
5
rating by Brian Burlington
"OK well im tuff customer always changing things on my policy and Brad and his team there in the office have always been patient with me , worked with me on things and always made sure they had me covered . Great people that work there and will help you any way they can"
We responded:
"Thank you Brian for the 5 star review! You are an amazing customer and we appreciate you. "
Dara Saunders
July 10, 2025
5
out of
5
rating by Dara Saunders
"It was so easy and pleasant to talk to Nicole at State farm. I did it all over the phone, I am paying half of what I was paying at Allstate. Thank you for your help and time."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
David Franco
July 1, 2025
5
out of
5
rating by David Franco
"Expertly handled tranfer of our policies upon relocating to Medford. 👍👍👍"
We responded:
"Thank you, David, for sharing your experience! I'm happy to know that the transfer of your policies went smoothly during your move to Medford!"