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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole MacIntosh

Nicole MacIntosh

March 20, 2026

5  out of  5
rating by Nicole MacIntosh
"Sarah was full of knowledge and very friendly. She was thorough from start to finish, and helped me save a lot on 3 policies. Hopeful I will be satisfied coming over to State Farm!"
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Tamara San Nicolas

March 17, 2026

5  out of  5
rating by Tamara San Nicolas
"Very communicative, gets stuff done in an instant. Thank you 😊"
We responded:
"Thank you Tamara for your 5-star review! We are here to help you and appreciate you as our customer."
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Kim Wright Varney

March 17, 2026

4  out of  5
rating by Kim Wright Varney
"I’m grateful to have insurance for broken down vehicle paused to comprehensive while I save for repair costs. In this economy, every penny counts. Thank you!"
We responded:
"Thank you Kim! We are so glad we could help you with this. Thank you for being our customer!"
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Victoria McKinney

March 16, 2026

5  out of  5
rating by Victoria McKinney
"Kathy at Brad Linnell’s State Farm office is amazing. She is kind, helpful and professional. Whenever I speak to her I know that I am in good hands."
We responded:
"Thank you Victoria! We think Cathie is pretty great ourselves. It is always awesome to hear it from our customers!"
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Nick David

March 12, 2026

5  out of  5
rating by Nick David
"Expedient, friendly, and clear. What else could I ask for? Plus, my insurance went from over $4k per year, to $2400. I’m stoked."
We responded:
"Hi Nick, we are so glad that we were able to help you save money! Call us anytime you need us. "
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Susanna Wood

March 11, 2026

5  out of  5
rating by Susanna Wood
"Amy is professional, supportive, lovely to work with! I actually recommend the entire team here at Brad Linell State Farm Insurance agency; My Family has been with them for the past 22 years!"
We responded:
"Thank you Susanna! We are so glad you have had a great experience with our team. We appreciate you and look forward to helping you in the future!"
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Peter W

March 10, 2026

5  out of  5
rating by Peter W
"Hands down, the best insurance agency that I have ever worked with. Very professional, caring and just plain ole fun folks. GREAT rates too! Update: another wonderful experience with Nicole, always professional and fun. Update again: Another happy experience with a fantastic team! Carin is the best!"
We responded:
"Thank you, Peter, for your fantastic review! I'm happy to know you find our team professional, caring, and fun to work with. It's wonderful to hear that you're satisfied with our rates as well. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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elaine ritchey

March 7, 2026

5  out of  5
rating by elaine ritchey
"Always responsive to my needs"
We responded:
"Thank you Elaine! We are always here if you need us. We appreciate you!"
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Melissa Crandell

March 6, 2026

5  out of  5
rating by Melissa Crandell
"Wonderful service awesome lady so helpful and did everything she could to help us highly recommend"
We responded:
"Thank you Melissa for your awesome review! We appreciate you!"
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Theresa Drake

March 6, 2026

5  out of  5
rating by Theresa Drake
"Best insurance and agent around! Brad has been our agent for more than 10 years and is always there when we need him. His staff is also amazing and very friendly."
We responded:
"Theresa, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Julie

February 27, 2026

5  out of  5
rating by Julie
"Sara was such a great help,thoughtful, thorough and knowledgeable in the insurance industry. We got great better rates and more for our buck for auto and home insurance. Thank you Sara"
We responded:
"Thank you Julie! Sarah really is great at what she does and we are so glad that she was able to help you. Reach out to us anytime!"
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Siena Power

February 26, 2026

5  out of  5
rating by Siena Power
"After calling around and getting automated menus and voicemail, Cathie answered the phone right away, was very pleasant and knowledgeable. She asked some questions, got right back to me with a quote and finished the process within a half hour. She made a chore I have been dreading for weeks very simple, quick and painless was done within a few minutes. I would highly recommend this office to anyone going through the drudgery of insurance these days."
We responded:
"Thank you Siena! We appreciate your kind words about Cathie. Thank you for being our good neighbor!"
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Rich Spence

February 25, 2026

5  out of  5
rating by Rich Spence
"Fantastic customer service! They had me a quote in minutes and saved me hundreds of dollars! Thank you Sara for making the daunting task of getting quotes so easy."
We responded:
"Thank you Rich for the awesome review! We are so glad Sarah could make your insurance purchase so much easier. "
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Michelle Stallsworth

February 24, 2026

5  out of  5
rating by Michelle Stallsworth
"Cathie made it so easy to update our policy. Would absolutely recommend this office! Nicole helped us in the past and made it an easy switch to State Farm."
We responded:
"Nicole is indeed a wonderful asset to our team, and I'm glad she could assist you with your new policies. We're happy you chose to switch to State Farm and look forward to continuing to serve your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime! - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Greg Hunt

February 19, 2026

5  out of  5
rating by Greg Hunt
"Carin worked really hard to get me a good price on my new car and called me back a couple days later like she said she would top rate service and great follow up"
We responded:
"Thank you Greg for the great review! We are so glad Carin was able to help you with your insurance needs. Thank you for being our great neighbor!"
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Adam Lee

February 18, 2026

5  out of  5
rating by Adam Lee
"Cathie is always very helpful and polite. Customer service is awesome. Highly recommend to anyone and everyone I know. Great job ladies!"
We responded:
"Thank you Adam for the 5 Stars! We appreciate your business! We are always here for your insurance needs! :)"
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linda kelleher

February 17, 2026

5  out of  5
rating by linda kelleher
"Great customer service! Very pleased"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Ellen Miller

February 12, 2026

5  out of  5
rating by Ellen Miller
"Carin was so helpful at State Farm today. She was very patient with me and explained everything to where I can understand it. And they are so nice and kind there and don't mind taking the time to answer all my questions."
We responded:
"Thank you Ellen for your great review! Carin is such a great part of this office and we are so glad she was able to help you. "
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Jocelyn Claire

February 9, 2026

5  out of  5
rating by Jocelyn Claire
"Cathie was extremely prompt, personable, and helpful in resolving my issues. After accidentally missing a payment, she got me squared away in no time at all."
We responded:
"Thank you Jocelyn for leaving such a great review about Cathie! She is great at her job and loves helping our customers. We appreciate you!"
Profile photo of Oakley Sin

Oakley Sin

February 4, 2026

5  out of  5
rating by Oakley Sin
"Not a fan of having to shop around for new insurance... but Sarah Ray made it fast, easy, and instilled a lot of confidence in me joining the State Farm family. Thank you, Sarah."
We responded:
"We know shopping can be stressful! We appreciate your awesome review of how great Sarah is. "
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Tony Gil

February 2, 2026

5  out of  5
rating by Tony Gil
"Sarah was very clear on giving me all the information I needed for insuring my rental property"
We responded:
"Thank you Tony for your review! We are so happy to hear that Sarah was able to provide great service. "
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natalie lamproe

January 29, 2026

5  out of  5
rating by natalie lamproe
"Amazing staff"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Generra Jaeger-Lloyd

Generra Jaeger-Lloyd

January 28, 2026

5  out of  5
rating by Generra Jaeger-Lloyd
"I think it’s spelled “Karin”. Despite how late it was and my work schedule Karin was able to help me with my policy. So efficient, sweet and short. She wasn’t even trying to pressure me into deciding what I wanted for my new vehicle. She works remotely and still helped me while I was on a crunch time. I’ve been State Farm Brad Lindell office for a while and i know I’m with the right people. Karin, thank you so much. This is my first time in years I have ever called and never had a problem. It was always through via mail or email. I appreciate your time and effort in helping me with minutes. Thank you!"
We responded:
"Thank you Generra! We appreciate the great feedback about Carin!"
Profile photo of Paula Leslie

Paula Leslie

January 27, 2026

5  out of  5
rating by Paula Leslie
"Brad Linnell and his team are terrific. They quickly handle any problems I have had, such as needing an emergency car tow late at night due to a blown head gasket. Brad even took the time to advise me on a car purchase I was about to make with a private party, saving me a huge amount of time and added stress. I recommend these folk whenever the subject of insurance comes up! They also have very reasonable renter's insurance prices! Give them a call!"
We responded:
"Thank you Paula for your kind words! We appreciate you."
Profile photo of Sandra

Sandra

January 24, 2026

5  out of  5
rating by Sandra
"We were shopping for new insurance. She helped us in all we needed, she was nice and explain and answered all we needed to know with details. I would recommend any of my family members to her anytime."
We responded:
"Thank you Sandra for your awesome review! We are happy Nicole was able to help you. We appreciate you! "