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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathleen Phillips

October 20, 2025

5  out of  5
rating by Kathleen Phillips
"I'd been looking for reasonable auto & rental insurance, to no avail, until I received a phone call from Sarah Ray, an agent with Brad Linnell's State Farm Agency. She was friendly, organized and very knowledgeable about insurance and found me exactly what I'd been looking for. If you're looking to change insurance agencies, I'd give them a call. They get an A+ in my book."
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teamer scott

October 16, 2025

5  out of  5
rating by teamer scott
"our family has been with State Farm for many years, they not only have the best prices around, but they also have the best customer service around. thank you again Brad, Amy and Nicole for helping us again with another policy. we recommend them highly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Janet Kenyon

October 15, 2025

5  out of  5
rating by Janet Kenyon
"My parents had State Farm when I was growing up and now I have them. I absolutely love having them. They are kind, knowledgeable, and they listen to your needs. Their prices are great for me and my truck. I wouldn't go anywhere else now. I would totally recommend them to my family and friends 🧡. They have covered me and my truck for the whole time I have had my truck and always will. Thank you so much State Farm, Janet"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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David Todd

October 15, 2025

5  out of  5
rating by David Todd
"So quick and simple to add new policy to State Farm insurance plan. What a great price and as always AWESOME customer service as always."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jenny C

October 14, 2025

5  out of  5
rating by Jenny C
"Koreen was very helpful and answered all my important questions today. Jennifer and Amy are always helpful, all 3 ladies are great at what they do and also work with me if Im a little short on my monthly premium.💜🌟👍"
We responded:
"Thank you Jenny for the 5 Stars and kind words! We really appreciate your business and are happy you are happy with our services! We are always here for your insurance needs! :)"
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Linda White

October 14, 2025

5  out of  5
rating by Linda White
"My husband and I switch to State Farm Insurance. Our agent's name is Sarah Ray She was incredible, easy to talk with friendly, very helpful, gave us more than we had with the other company we were with, we are spending less money with more coverage can't ask for anymore than that. If you need good insurance get ahold of Sarah with State Farm, She is amazing. Thank you, looking forward to spending many years with them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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papa fall

October 14, 2025

5  out of  5
rating by papa fall
"I recently switched from GEICO to State Farm because my premiums were getting way too high for my three vehicles. Right after switching, I noticed I made a mistake with one of the names on the card. I called my agent expecting it to be a hassle, but it couldn’t have gone smoother. Nicole helped me fix it in less than a minute - she was super friendly, professional, and just easy to talk to. I switched for the better price, but it’s the great service that really impressed me. Definitely glad I made the switch!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rebecca Johnson

October 13, 2025

5  out of  5
rating by Rebecca Johnson
"Nicole was awesome_ she helped me with all my auto and home needs! it was so easy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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India Wise

October 10, 2025

5  out of  5
rating by India Wise
"Today I worked with Nicole Quall. She was thoughtful, informative, considerate, and straightforward! I really appreciated her clear, succinct explanations, and prompt information. I’d definitely give her five stars!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chris Randall

October 10, 2025

5  out of  5
rating by Chris Randall
"Jennifer was friendly and a pleasure to deal with while making changes to our acct."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Douglas Rosenburg

October 7, 2025

5  out of  5
rating by Douglas Rosenburg
"Carin was extremely helpful and super fast at providing the documentation I requested. I highly recommend checking out the State Farm Office of Brad Linnell and his right arm Carin Cooper!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Lobb

October 6, 2025

5  out of  5
rating by David Lobb
"The staff is very helpful and friendly. They answer all my questions and even answer some before I ask them. Now that's great service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Elise Drake

October 3, 2025

5  out of  5
rating by Elise Drake
"Carin was wonderful for answering all my questions. I would recommend 100%."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Carmen Villarreal

October 3, 2025

5  out of  5
rating by Carmen Villarreal
"Really great customer service, They really helped me out getting full coverage for both vehicles with an affordable price, I really appreciate them. A big thank you especially to Nicole very sweet and helpful."
We responded:
"Thank you, Carmen, for your kind review. I'm glad our team could assist you in getting full coverage for both vehicles at an affordable price. Nicole will be happy to know you appreciated her help. If you need any further assistance, feel free to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Daniel Solis

October 3, 2025

5  out of  5
rating by Daniel Solis
"Amazing service quick and easy"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Christina Prince

October 3, 2025

4  out of  5
rating by Christina Prince
"Nicole was very helpful. She kept in contact but wasn't overbearing. It was easy as pie to get a second vehicle added to my policy."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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natalie lamproe

October 2, 2025

5  out of  5
rating by natalie lamproe
"Amazing staff"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ethan Enriquez

September 26, 2025

5  out of  5
rating by Ethan Enriquez
"Nicole was very helpful and super easy to talk to. Answered all my questions and made sure I knew every option I had."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lorax

September 25, 2025

5  out of  5
rating by Lorax
"Nicole was absolutly amazing helped me getting my insurance for the first time, a breeze no hassle no nonsense a very friendly individual would reccomend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angela Godfrey

September 24, 2025

5  out of  5
rating by Angela Godfrey
"Nicole is absolutely amazing, went above and beyond for me every time! Always made me feel comfortable and helped me through any issues that came up."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rottler Okenfuss

September 17, 2025

5  out of  5
rating by Rottler Okenfuss
"This agent jumped right on it and quoted my cost within minutes"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ken Chapman

September 15, 2025

5  out of  5
rating by Ken Chapman
"I have had insurance on both of our vehicles and on our house with Brad Linnell of State Farm. When I have had questions or need clarification of an insurance issue I most often have dealt with a staff member, Sharon. On all occasions she has been extremely helpful, taking time to address my concerns."
We responded:
"Ken, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Laszlo Bayer

September 4, 2025

5  out of  5
rating by Laszlo Bayer
"professional and fast service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ray Sell

September 2, 2025

5  out of  5
rating by Ray Sell
"Nicole was quick, thorough and friendly. She listened to my insurance needs and gained a satisfied customer. I'm glad I made the switch from Geico! Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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varun gaur

September 2, 2025

5  out of  5
rating by varun gaur
"Great service and excellent response times. Highly recommended."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"