State Farm® Insurance Agent Brad Linnell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sally Shockley
December 15, 2024
5
out of
5
rating by Sally Shockley
"To: State Farm Insurance 9/13/2024 My name is Sally J. Shockley. I live in Talent, Oregon and have been a client with my State Farm Insurance agent Brad Linnell in Medford, Oregon for many years. I live alone with no family or assistance. Brad and all his personnel, including Jennifer and Amy have given me excellent service throughout the years. As I have aged, I have become more confused and have trouble navigating the new digital technology on the internet. I can't read the small print very well on my smartphone and I have no computer anymore. I am hopeless with digital tech instructions. Brad and his staff were always kind, helpful and very patient with me.. They were very understanding and let me simply call their local office to pay my monthly premium by phone. It probably made more work for them but much it was simpler for me. They are wonderful people and I am so fortunate that they have taken care of me for my insurance needs. They are wonderful ! ⭐⭐⭐⭐⭐ FIVE STARS FOR MY AGENT BRAD LINNELL AND ALL OF HIS WONDERFUL PERSONNEL IN MEDFORD, OREGON. p.s. I finally stopped being so stubborn and called them to update my auto policy and finally agreed to sign up for the automatic monthly payment for my premium..I had tried to do it myself but kept messing it up ( so embarrassing that I get that confused) but they set it all up for me in about ten minutes. I should have lett them do it months ago (actually two years ago) but I can be a stubborn old fool. Like I said, they are very, very understanding and kind."
Erica Gilliland
December 11, 2024
5
out of
5
rating by Erica Gilliland
"Quick, easy, comparative rates at a lower price! I’m so impressed and satisfied! Thank you!"
We responded:
"Thank you, Erica! I'm glad to know you found our rates competitive and the process smooth. We appreciate your feedback and are here for any future needs you might have."
Jeff Mcgrath
December 6, 2024
5
out of
5
rating by Jeff Mcgrath
"Great customer service with a quick response. Jennifer did an outstanding job assisting me with an automated payment problem."
We responded:
"Jeff, thank you for your fantastic review! I'm glad to hear that Jennifer was able to assist you efficiently with your automated payment issue. We appreciate your feedback and are always here to help with any future needs."
Steve Long
December 6, 2024
5
out of
5
rating by Steve Long
"Nichole is great to work with. She does what she says she will do. Prompt and they got me a great price."
We responded:
"Steve, thank you for your fantastic review! We're glad to know Nichole provided you with prompt service and a great price. We're grateful to have her on our team. If you need anything else, feel free to reach out!"
WenatcheeValley WNPS
December 3, 2024
5
out of
5
rating by WenatcheeValley WNPS
"Quick and efficient!"
We responded:
"Thank you for your kind words! We're happy you found our service quick and efficient. If you need any further assistance, feel free to reach out."
Stephen Park
December 2, 2024
5
out of
5
rating by Stephen Park
"They are very friendly and prompt."
We responded:
"Stephen, thank you for your kind words! I'm glad to know you found our team friendly and prompt. We always strive to provide the best service possible. If you ever need anything else, don't hesitate to reach out!"
Tessa Phenix
November 22, 2024
5
out of
5
rating by Tessa Phenix
"Very helpful and understanding."
We responded:
"Tessa, thank you for your kind words! I'm happy to know that you found our service helpful and understanding. If you ever need anything else, we're here to assist!"
Holly Harding
November 21, 2024
5
out of
5
rating by Holly Harding
"Nicole was great! She was so nice and helpful and it took about 5 minutes to get everything I needed."
We responded:
"Nicole is indeed wonderful! I'm glad she could assist you so efficiently. If you need anything else, we're here to help. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Mama
November 19, 2024
5
out of
5
rating by Mama
"Nicole was able to get us Home Owners insurance in under 30 minutes for an apparently “hard to insure area” She was fast friendly and efficient with no drama. Thank you Nicole."
We responded:
"Nicole's efficiency and friendliness are truly commendable! I'm glad she could assist you so quickly, especially in a challenging area. Your positive feedback means a lot to us. If you need anything else, feel free to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
OldManBushyBrow
November 15, 2024
5
out of
5
rating by OldManBushyBrow
"Very Kind and professional quick to answer questions and help me get lower insurance than what I've been paying for years Thank you so much!!"
We responded:
"Thank you for your kind words! I'm glad we could help you find a more affordable insurance plan. Our team always strives to be professional and responsive to our customers' needs. If you have any more questions or need further assistance, don't hesitate to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Holly Johnson
November 1, 2024
5
out of
5
rating by Holly Johnson
"Excellent service 😊😊😊"
We responded:
"Thank you Holly for the 5 stars. We are so happy that you are happy with our services! We are always her to provide great customer service for all your insurance needs! :)"
michael cabe
November 1, 2024
5
out of
5
rating by michael cabe
"This is a top-notch professional insurance company. Brad linnell and staff have always been on top of everything as far as policy understanding rates and are eager to work with anybody that has a common need for insurance will there be Auto homeowners insurance Etc on a scale of 1 to 10 this Office of Bradley now is a 12."
We responded:
"Thank you Michael for the 5 Stars and awesome review! We are so happy that you are happy with our services and exceed your expectations! We are always here for all your insurance needs! :)"
Jenny roth
November 1, 2024
5
out of
5
rating by Jenny roth
"The staff is so friendly! They even gave my babies teddy bears when we were in the office."
We responded:
"Jenny, thank you so much for your kind review! I'm happy to hear that our staff made your visit enjoyable and that your babies loved the teddy bears. We always aim to create a welcoming environment for our clients and their families. If you ever need anything else, feel free to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Tacy J
November 1, 2024
5
out of
5
rating by Tacy J
"Nicole helped us get auto insurance seamlessly and with out any headaches. Smoothest switch I ever made. Tacy H"
We responded:
"Nicole is fantastic at making transitions smooth and hassle-free. I'm glad to hear your switch to our auto insurance was seamless. If you need anything else, we're here to help. Thanks for sharing your experience! - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Ross Chamberlin
November 1, 2024
5
out of
5
rating by Ross Chamberlin
"My insurance agent in California recommended this State Farm office to me, easy process of transferring my insurance needs to Oregon, Nicole was very efficient and helpful to me in the process Have been with State Farm since 1980, Thank you!"
We responded:
"Ross, thank you for your kind words and for being a loyal State Farm customer since 1980! We're glad Nicole could assist you efficiently with your transfer to Oregon. Our team strives to make transitions as smooth as possible. If you need any further assistance, don't hesitate to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
George B
October 31, 2024
5
out of
5
rating by George B
"Excellent service in finding the right coverage options. Thanks for the help Nicole!"
We responded:
"George, thank you for your fantastic review! I'm glad Nicole was able to assist you in finding the right coverage options. We appreciate your trust in our team and are always here to help with any future needs. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Betty Awbrey
October 29, 2024
5
out of
5
rating by Betty Awbrey
"Fantastic..everyone is so pleasant!"
We responded:
"Betty, thank you for your wonderful review! I'm happy to know that you find our team pleasant. We truly appreciate your kind words and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
marcia
October 25, 2024
5
out of
5
rating by marcia
"Knowledgeable, quick , easy, and all done while I was cooking for the weekend. Less stress, great prices for auto and renter ins. and not "pushy". Thank you Nicole"
We responded:
"Marcia, thank you for your wonderful review! I'm happy to know that Nicole was able to assist you efficiently and without any stress. It's great that you found our auto and renters insurance options to be well-priced and appreciated the non-pushy approach. If you ever need anything else, we're here to help! - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Steven Gutierrez
October 25, 2024
5
out of
5
rating by Steven Gutierrez
"Nicole did a great job answering all my questions and helping me get the coverage I needed. Highly recommend for your insurance needs."
We responded:
"Nicole, thank you for your kind words! I'm happy to know that Nicole was able to assist you effectively and answer all your questions. We appreciate your recommendation and are here for any future insurance needs you may have. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Brian Pearson
October 25, 2024
5
out of
5
rating by Brian Pearson
"My previous insurance decided to add people on my policy, without my authorization or involvment. When I addressed the issue I was told I had to prove I was not responsible for providing insurance for the people who did not live with me, nor were my legal responsibility. Amy helped me resolve the issue and switch too another insurance company at a better rate. I am glad to have everything back to normal. Thank you."
We responded:
"Brian, thank you for sharing your experience! I'm glad Amy could assist you in resolving the issue with your previous insurance and help you switch to a better rate. It's wonderful to know that everything is back to normal for you. If you ever need further assistance, our office is here to help. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Charles Robert Hickman
October 23, 2024
5
out of
5
rating by Charles Robert Hickman
"Nicole was very patient with me and also so helpful. I’m happy that I took the time to talk with her about my insurance plan. I definitely will recommend her to anyone needing insurance or thinking about getting some. I really appreciate her time spent with me and helping me to decide what to put on my policy. Again I thank her and the State Farm insurance company. Charles R. Hickman Jr."
We responded:
"Nicole is truly an asset to our team, and I'm glad she was able to assist you with your insurance plan. Your recommendation means a lot to us, and we're grateful for your kind words. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Terran Tyler
October 19, 2024
5
out of
5
rating by Terran Tyler
"Always very helpful and friendly when I need to contact them and are quick to make any policy adjustments I need."
We responded:
"Terran, thank you for your kind words! I'm glad to know that our team has been helpful and friendly whenever you reach out. It's great to hear that we can quickly make any policy adjustments you need. We're always here to assist you with any future needs or questions. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Kaylon Sanders
October 18, 2024
5
out of
5
rating by Kaylon Sanders
"Nicole was fantastic. I had a difficult situation in getting car insurance but she was patient, kind, and was able to get my an affordable rate. Thank you! And would definitely recommend!"
We responded:
"Nicole is truly an asset to our team, and I'm glad she could assist you with your car insurance needs. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. Thank you for sharing your experience! - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Shea Mather
October 18, 2024
5
out of
5
rating by Shea Mather
"Very friendly and professional. Nicole was genuinely nice and helpful. Most definitely recommend working with these folks."
We responded:
"Shea, thank you for your wonderful review! I'm glad to hear that Nicole was able to assist you in such a friendly and professional manner. We truly appreciate your recommendation and are always here to help with any of your insurance needs. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
Shelly Byrd
October 17, 2024
5
out of
5
rating by Shelly Byrd
"So easy to deal with.Very friendly and knowlegable.Saved me a lot of money with the same coverage."
We responded:
"Shelly, thank you for your wonderful review! I'm happy to hear that our team was able to provide friendly and knowledgeable service while saving you money. It's always our goal to make the process as easy as possible for our clients. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"