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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie

February 27, 2026

5  out of  5
rating by Julie
"Sara was such a great help,thoughtful, thorough and knowledgeable in the insurance industry. We got great better rates and more for our buck for auto and home insurance. Thank you Sara"
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Siena Power

February 26, 2026

5  out of  5
rating by Siena Power
"After calling around and getting automated menus and voicemail, Cathie answered the phone right away, was very pleasant and knowledgeable. She asked some questions, got right back to me with a quote and finished the process within a half hour. She made a chore I have been dreading for weeks very simple, quick and painless was done within a few minutes. I would highly recommend this office to anyone going through the drudgery of insurance these days."
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Rich Spence

February 25, 2026

5  out of  5
rating by Rich Spence
"Fantastic customer service! They had me a quote in minutes and saved me hundreds of dollars! Thank you Sara for making the daunting task of getting quotes so easy."
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Michelle Stallsworth

February 24, 2026

5  out of  5
rating by Michelle Stallsworth
"Cathie made it so easy to update our policy. Would absolutely recommend this office! Nicole helped us in the past and made it an easy switch to State Farm."
We responded:
"Nicole is indeed a wonderful asset to our team, and I'm glad she could assist you with your new policies. We're happy you chose to switch to State Farm and look forward to continuing to serve your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime! - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Greg Hunt

February 19, 2026

5  out of  5
rating by Greg Hunt
"Carin worked really hard to get me a good price on my new car and called me back a couple days later like she said she would top rate service and great follow up"
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linda kelleher

February 17, 2026

5  out of  5
rating by linda kelleher
"Great customer service! Very pleased"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Ellen Miller

February 12, 2026

5  out of  5
rating by Ellen Miller
"Carin was so helpful at State Farm today. She was very patient with me and explained everything to where I can understand it. And they are so nice and kind there and don't mind taking the time to answer all my questions."
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Oakley Sin

February 4, 2026

5  out of  5
rating by Oakley Sin
"Not a fan of having to shop around for new insurance... but Sarah Ray made it fast, easy, and instilled a lot of confidence in me joining the State Farm family. Thank you, Sarah."
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Tony Gil

February 2, 2026

5  out of  5
rating by Tony Gil
"Sarah was very clear on giving me all the information I needed for insuring my rental property"
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natalie lamproe

January 29, 2026

5  out of  5
rating by natalie lamproe
"Amazing staff"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Generra Jaeger-Lloyd

January 28, 2026

5  out of  5
rating by Generra Jaeger-Lloyd
"I think it’s spelled “Karin”. Despite how late it was and my work schedule Karin was able to help me with my policy. So efficient, sweet and short. She wasn’t even trying to pressure me into deciding what I wanted for my new vehicle. She works remotely and still helped me while I was on a crunch time. I’ve been State Farm Brad Lindell office for a while and i know I’m with the right people. Karin, thank you so much. This is my first time in years I have ever called and never had a problem. It was always through via mail or email. I appreciate your time and effort in helping me with minutes. Thank you!"
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Paula Leslie

January 27, 2026

5  out of  5
rating by Paula Leslie
"Brad Linnell and his team are terrific. They quickly handle any problems I have had, such as needing an emergency car tow late at night due to a blown head gasket. Brad even took the time to advise me on a car purchase I was about to make with a private party, saving me a huge amount of time and added stress. I recommend these folk whenever the subject of insurance comes up! They also have very reasonable renter's insurance prices! Give them a call!"
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Sandra

January 24, 2026

5  out of  5
rating by Sandra
"We were shopping for new insurance. She helped us in all we needed, she was nice and explain and answered all we needed to know with details. I would recommend any of my family members to her anytime."
We responded:
"Thank you Sandra for your awesome review! We are happy Nicole was able to help you. We appreciate you! "
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Vic M

January 22, 2026

5  out of  5
rating by Vic M
"Great customer service and welcomes me like a good neighbor"
We responded:
"Thank you so much for your review! We appreciate you. "
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Christina Gaines

January 20, 2026

5  out of  5
rating by Christina Gaines
"Nicole was wonderful. My previous insurance was through the roof and she found me me insurance for less then half the cost. AND when I called back to complete the purchase the quote did not change. Quick, Easy, and affordable"
We responded:
"We are so glad you had great service. Nicole is a rock star. Lets us know if we can help you any time! "
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Petula Williams

January 19, 2026

5  out of  5
rating by Petula Williams
"She was knowledgeable and helpful in finding us what we needed for a great price"
We responded:
"Thank you for the great review! We are happy to have you as our good neighbor. "
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Jeffery Strouf

January 16, 2026

5  out of  5
rating by Jeffery Strouf
"The people that work in this office are second to none. Very professional and kind and they saved me over 600 dollars a year. I can’t say enough good things about them. 10 stars!"
We responded:
"Thank you! We appreciate you as an amazing customer! Reach out if you need anything. "
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Ryan O'Neill

January 16, 2026

5  out of  5
rating by Ryan O'Neill
"Fast and easy to work with. The office staff and super professional and helpful. Carin was very helpful and responsive."
We responded:
"Thank you, Ryan, for your wonderful feedback! I'm glad to know that you found our office staff professional and helpful. We're here to make your experience as smooth as possible!"
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Michelle Mann

January 15, 2026

5  out of  5
rating by Michelle Mann
"To the lovely lady who helped me get my quote today. Thank You from the bottom of my heart you were kind, patient and passionate about your job and really took the time to care about my needs as a single mother of three kids. Thank you for all you did. With much love"
We responded:
"Thanks so much for your kind words. That was Sarah. She’s pretty amazing! We appreciate you giving us a review and for being our good neighbor. "
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Janelle Woolley

January 15, 2026

5  out of  5
rating by Janelle Woolley
"I have never had any problems with this company in all the years I have been with them. I recommend them to everyone they are amazing."
We responded:
"Janelle, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Amy McCallan

January 12, 2026

5  out of  5
rating by Amy McCallan
"I've been doing business with Brad Linnell's office since 2012! Home owners, vehicles, life insurance, all my insurance needs! They have always been very helpful, friendly and knowledgeable! I recommend 100% A+++++"
We responded:
"Thank you, Amy, for awesome review! We are so glad we have you as a loyal customer. Please feel free to always reach out to us for any questions or concerns. We are here for you!"
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Thomas Robinson

January 5, 2026

5  out of  5
rating by Thomas Robinson
"I just switched my insurance from Allstate to State Farm and saved $50 a month thanks to Sarah linnell from State Farm I have to say this was a great experience Sarah was very informative and pointed me in the right direction in regards to my vehicle insurance I would recommend Sarah to anyone looking for a good insurance agent"
We responded:
"Thank you, Thomas, for the kind words! Sarah is awesome and we are so glad that she was able to help you with your insurance needs. We are always here if you need us. "
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Tami Snow

December 29, 2025

5  out of  5
rating by Tami Snow
"Sarah was pleasent to work with, helped me understand what I was getting, and helped me save money I appreciate her customer service,"
We responded:
"Thank you, Tami, for your awesome review! We love that you had a great experience with Sarah. We appreciate your business!"
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Lynsie Payne

December 19, 2025

5  out of  5
rating by Lynsie Payne
"Very helpful and easy to work with! Communication is great and Nicole is always very nice and helpful! Highly recommend this office"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tim Murray

December 18, 2025

5  out of  5
rating by Tim Murray
"These people are genuine. Unbelievable family people. I know that because I spent some time with them. We had good conversations and laughed and had a lot of fun. I feel lucky that I met them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"