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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roberta Myers

January 26, 2026

5  out of  5
rating by Roberta Myers
"I have been very happy with the service and help I have gotten from Sarah. Very kind and helpful through all my questions."
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Sandra

January 24, 2026

5  out of  5
rating by Sandra
"We were shopping for new insurance. She helped us in all we needed, she was nice and explain and answered all we needed to know with details. I would recommend any of my family members to her anytime."
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Melissa Cropper

January 23, 2026

5  out of  5
rating by Melissa Cropper
"Every time I call the office, anyone I get is always friendly, helpful and professional. Great team 👍🏻👍🏻"
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Elizabeth Leigh

January 23, 2026

5  out of  5
rating by Elizabeth Leigh
"Sarah was AMAZING! She was helpful, sweet, and went above & beyond to get me the perfect coverage at cheaper than what I was paying! 💜🌹"
We responded:
"We are so happy you had a great experience! Sarah is pretty awesome. Welcome to our office!"
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Vic M

January 22, 2026

5  out of  5
rating by Vic M
"Great customer service and welcomes me like a good neighbor"
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Jaye H

January 21, 2026

5  out of  5
rating by Jaye H
"Great customer service and great competitive rates."
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andrew stevens

January 20, 2026

5  out of  5
rating by andrew stevens
"Very helpful and very kind"
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Christina Gaines

January 20, 2026

5  out of  5
rating by Christina Gaines
"Nicole was wonderful. My previous insurance was through the roof and she found me me insurance for less then half the cost. AND when I called back to complete the purchase the quote did not change. Quick, Easy, and affordable"
We responded:
"We are so glad you had great service. Nicole is a rock star. Lets us know if we can help you any time! "
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Jeffery Strouf

January 16, 2026

5  out of  5
rating by Jeffery Strouf
"The people that work in this office are second to none. Very professional and kind and they saved me over 600 dollars a year. I can’t say enough good things about them. 10 stars!"
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Ryan O'Neill

January 16, 2026

5  out of  5
rating by Ryan O'Neill
"Fast and easy to work with. The office staff and super professional and helpful. Carin was very helpful and responsive."
We responded:
"Thank you, Ryan, for your wonderful feedback! I'm glad to know that you found our office staff professional and helpful. We're here to make your experience as smooth as possible!"
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Michelle Mann

January 15, 2026

5  out of  5
rating by Michelle Mann
"To the lovely lady who helped me get my quote today. Thank You from the bottom of my heart you were kind, patient and passionate about your job and really took the time to care about my needs as a single mother of three kids. Thank you for all you did. With much love"
We responded:
"Thanks so much for your kind words. That was Sarah. She’s pretty amazing! We appreciate you giving us a review and for being our good neighbor. "
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Janelle Woolley

January 15, 2026

5  out of  5
rating by Janelle Woolley
"I have never had any problems with this company in all the years I have been with them. I recommend them to everyone they are amazing."
We responded:
"Janelle, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Liesl Garner

January 15, 2026

5  out of  5
rating by Liesl Garner
"Sarah was so helpful. We went rounds in email and text until I had time. She never was pushy - but she kept following up so that we could get this handled!! Thank you!"
We responded:
"Thank you so much for your awesome review! Sarah is definitely ready to help new or current customers. We appreciate you! "
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Amy McCallan

January 12, 2026

5  out of  5
rating by Amy McCallan
"I've been doing business with Brad Linnell's office since 2012! Home owners, vehicles, life insurance, all my insurance needs! They have always been very helpful, friendly and knowledgeable! I recommend 100% A+++++"
We responded:
"Thank you, Amy, for awesome review! We are so glad we have you as a loyal customer. Please feel free to always reach out to us for any questions or concerns. We are here for you!"
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Thomas Robinson

January 5, 2026

5  out of  5
rating by Thomas Robinson
"I just switched my insurance from Allstate to State Farm and saved $50 a month thanks to Sarah linnell from State Farm I have to say this was a great experience Sarah was very informative and pointed me in the right direction in regards to my vehicle insurance I would recommend Sarah to anyone looking for a good insurance agent"
We responded:
"Thank you, Thomas, for the kind words! Sarah is awesome and we are so glad that she was able to help you with your insurance needs. We are always here if you need us. "
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Shannon Womack

January 2, 2026

5  out of  5
rating by Shannon Womack
"Cathy was a wonderful help to me this morning."
We responded:
"Hi Shannon, thank you for the review! We love Cathie and are so glad that she was able to help you with your insurance needs. "
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Tami Snow

December 29, 2025

5  out of  5
rating by Tami Snow
"Sarah was pleasent to work with, helped me understand what I was getting, and helped me save money I appreciate her customer service,"
We responded:
"Thank you, Tami, for your awesome review! We love that you had a great experience with Sarah. We appreciate your business!"
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Lynsie Payne

December 19, 2025

5  out of  5
rating by Lynsie Payne
"Very helpful and easy to work with! Communication is great and Nicole is always very nice and helpful! Highly recommend this office"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tim Murray

December 18, 2025

5  out of  5
rating by Tim Murray
"These people are genuine. Unbelievable family people. I know that because I spent some time with them. We had good conversations and laughed and had a lot of fun. I feel lucky that I met them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kimaya Gumahad

December 17, 2025

5  out of  5
rating by Kimaya Gumahad
"Thorough. Patient. Love ya, Sarah!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Julisa Hernandez

December 15, 2025

5  out of  5
rating by Julisa Hernandez
"Nicole has 10/10 customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cori Arnspiger

December 15, 2025

5  out of  5
rating by Cori Arnspiger
"They take care of us every time we call, immediately. They listen to make sure you are getting the right insurance. Very helpful"
We responded:
"Thank you Cori for the 5 stars and kind words! We are happy you are happy with our services! Like a good neighbor State Farm is there for you! :)"
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Rebecca Harris

December 15, 2025

1  out of  5
rating by Rebecca Harris
"I have had state farm insurance for years bought a house 2 years ago added home owners insurance when I bought my home, I bought a refrigerator from Home Depot that flooded my home. Never had to do a claim before. Amy told me what to do. So never having to deal with this kinda of thing I did as she told me. Now over 5 months later. I am in debt that I shouldn't be in. Not only did she give me bad advice, State Farm didn't pay out enough for me to fix my home. Now being told they will not reimburse me for my meals, gas and lodging. There Ale department told me that being I had Airbnb's set up cuz it took almost 6 weeks for state farm to contact me, that they would reimburse me once I was back in my home. I have almost 9 thousand dollar on my credit cards for food & gas and lodging, that they refuse to pay me back. Another 5 thousand for contractors to get my home back together along with paying my 1 thousand dollar deductible. Thought when you pay for insurance it's there for when something like this happens to your home. Not only that what Amy told me to do has me in debt. And no one from this office will return my phone calls, I would say that's really bad business on this state farm office. This is no way to treat a customer. I am disabled and live on a fixed income. Thanks Amy & State farm way to go."
We responded:
"Rebecca, thank you for your kind words! I'm glad you're satisfied with our service. We always strive to do an awesome job for our clients. If you ever need anything else, feel free to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Shana Espinoza

December 15, 2025

5  out of  5
rating by Shana Espinoza
"Very friendly and explains everything and overall a good person at the front desk I think the whole office staff are great"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Rhanda Narramore

Rhanda Narramore

December 12, 2025

5  out of  5
rating by Rhanda Narramore
"The associate was extremely helpful and got everything done super fast loving being with state farm so far also no wait time to talk to someone!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"