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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J_Master P

September 9, 2024

5  out of  5
rating by J_Master P
"I had the pleasure to work with Nicole! I was referred to reach out to her. Literally took me less than 15 minutes to get a quote together, which met my needs! It was quick and painless. I couldn’t be any happier. Thanks, Nicole!"
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Resa Evans

September 4, 2024

5  out of  5
rating by Resa Evans
"When I bought my brand new 2024 Subaru Outback I called State Farm for a quote and Nicole called me back within 5 minutes. She was delightful and very understanding of my situation. It was a pleasant experience instead of a company that doesn't care and treats you like cattle."
We responded:
"Nicole and our team are happy to have provided you with a quick and pleasant experience when you called for a quote on your new 2024 Subaru Outback. We appreciate your kind words and are grateful for the opportunity to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Jordan Disney

August 28, 2024

5  out of  5
rating by Jordan Disney
"Brad Linnell- State Farm Insurance Is the best insurance company around. I have switched all of my insurance to them. They are local here in Medford Oregon and they care, and they are always available when you need them. I have complete trust in them. Plus my rates with them are outstanding I saved over $100.00 when I signed up with them. I would absolutely recommend calling them and switching or at least getting a quote. Cathie and everyone that works in there office is so helpful and friendly and very knowledgeable. They have my business for life. still with them years later for all my needs"
We responded:
"Thank you, Jordan, for the amazing review. Our team works hard to provide a great insurance experience in Medford and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Carmen Villarreal

August 19, 2024

5  out of  5
rating by Carmen Villarreal
"Really great customer service, They really helped me out getting full coverage for both vehicles with an affordable price, I really appreciate them. A big thank you especially to Nicole very sweet and helpful."
We responded:
"Thank you, Carmen, for your kind review. I'm glad our team could assist you in getting full coverage for both vehicles at an affordable price. Nicole will be happy to know you appreciated her help. If you need any further assistance, feel free to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Mongolia Stevensen

August 9, 2024

5  out of  5
rating by Mongolia Stevensen
"I'm specifically here because Amy Stout is such a well informed, easy to understand individual who made me laugh quite a bit. She was kind, and straight to the point so I didn't feel like my time was wasted. She gave her best insight into the insurance that best benefited me and I feel highly satisfied. Thank you for your help, Amy."
We responded:
"Hey Mongolia, Thanks for the awesome review! I'm glad Amy was able to provide you with such a positive experience. It's great to know she made the process easy and enjoyable for you. We appreciate your feedback and are here for any future needs you might have! - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Robin Wenaus

July 1, 2024

5  out of  5
rating by Robin Wenaus
"This company is great, employees are kind, helpful and professional. I've been with them for years, I've never been disappointed."
We responded:
"Thank you Robin for the 5 Star review. We are happy you are happy with our service!"
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michael ferolito

June 24, 2024

5  out of  5
rating by michael ferolito
"everything easily arranged for PLUP policy. quick responses to inquiries and great, quick service."
We responded:
"Michael, I'm thrilled you found our service quick and efficient for your PLUP policy! We're pleased to provide prompt responses and great service. Thank you for choosing our office for your insurance needs! Brad Linnell - State Farm Insurance Agent, Medford, OR"
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David Davis

June 24, 2024

5  out of  5
rating by David Davis
"Very easy to work with and are a lot of help"
We responded:
"David, I'm pleased to hear that you found us easy to work with and helpful! Providing excellent service is our top priority, and I'm grateful for your positive feedback. We're here for you whenever you need assistance with your insurance needs. Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Alexis Tracy

June 21, 2024

5  out of  5
rating by Alexis Tracy
"Amy saved us! My homeowners insurance went up to 13,000/year suddenly, from 3990 - Amy brought it back down to 3,400!!! We bundled our car insurance and overall we are so happy with the pricing and coverage offered. She was efficient and incredibly knowledgeable and kind. I can’t thank her enough, and will remain loyal customers with them until the end."
We responded:
"Alexis, we are thrilled to have helped you save on your homeowners insurance and bundle your car insurance for better coverage! I'm glad Amy provided efficient and knowledgeable service to meet your needs. We appreciate your loyalty and look forward to assisting you further. Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Michael Lebor

June 20, 2024

5  out of  5
rating by Michael Lebor
"Heard great things about your agency."
We responded:
"Michael, I'm pleased to hear that you've heard great things about our agency! Providing top-notch service and insurance options is our priority, and we're grateful for your positive feedback. If you ever need assistance, feel free to reach out. Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Tonya Muniz

May 2, 2024

5  out of  5
rating by Tonya Muniz
"This insurance gal Nicole at State Farm has made my year.Them giving me a hugh discount and getting my insurance down a hundred dollars. No lie literally a hundred dollars different than at all state. Nicole, I wish you the best and State Farm.Thank you for taking me on. And not to say and lighter bill for me as a disabled person to pay. Absolutely.Happy with the speedy response and set up also."
We responded:
"Thank you, Tonya, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Nicole, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! - Brad Linnell - State Farm Insurance Agent"
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jon alberon

April 24, 2024

5  out of  5
rating by jon alberon
"Nicole was fast, professional, efficient, and gracious!"
We responded:
"Jon, I'm glad to hear that Nicole was fast, professional, efficient, and gracious—sounds like she provided excellent service! - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Michael Moore

April 23, 2024

5  out of  5
rating by Michael Moore
"Can't express how important it is to have the correct amount of renters insurance. Our home burnt due to a hover board and just had the minimum coverage. Which barely helps, thank you again. Brad Linnel state farm for all the help with this"
We responded:
"Michael, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your renters insurance needs. - Brad Linnell - State Farm Insurance Agent"
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Matt rieman

April 23, 2024

5  out of  5
rating by Matt rieman
"Amy is fast, efficient and super helpful."
We responded:
"Matt, thank you for the shoutout for Amy! Our office loves being your good neighbor. - Brad Linnell - State Farm Insurance Agent"
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Britni Huston

April 19, 2024

5  out of  5
rating by Britni Huston
"Very helpful and made the process simple and easy and everything was completed in a matter of minutes."
We responded:
"Thank you for your kind words, Britni! I strive to ensure that the process is smooth and straightforward for all my clients, and I'm delighted to hear that I could make it simple and easy for you. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Mitzi Bowman

April 17, 2024

5  out of  5
rating by Mitzi Bowman
"Nicole was wonderful to work with. I called on my lunch and she had most of my policy done before my lunch was over and all by end of day. Fast and friendly service."
We responded:
"Mitzi, thank you for your kind words! We're happy to hear Nicole was able to provide a great experience. - Brad Linnell - State Farm Insurance Agent"
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Stevie Jones

April 12, 2024

5  out of  5
rating by Stevie Jones
"Excellent experience! Why didn’t I switch sooner A+"
We responded:
"Thank you for the five-stars, Stevie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Brad Linnell - State Farm Insurance Agent"
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Andrea Bazan (Dre)

April 11, 2024

5  out of  5
rating by Andrea Bazan (Dre)
"Amy Stout not only has wonderful customer service by phone, but she will go above and beyond for you without your asking. She took her time with helping me and made me feel like she was listening to me intently. She was so helpful and I just really appreciate her time and all of her help. More businesses need to hire Amy's. (Just not this one. Don't lose this Amy)."
We responded:
"Andrea, thank you for the kind review! Amy is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us!"
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Gisela Linan

April 9, 2024

5  out of  5
rating by Gisela Linan
"Great customer services, Nicole help me a lot and was so flexible to work the times that work for me."
We responded:
"Gisela, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Nicole cares a lot about our customers."
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Brandy Hoppins

April 8, 2024

5  out of  5
rating by Brandy Hoppins
"Amy at Brad's office has worked diligently to get all of our coverages moved over from another company. She has spend hours on the phone and through email gathering all of the details to make sure we have the correct coverages for our homes, autos and additional policies! Highly recommend!!"
We responded:
"Thank you for the wonderful review, Brandy! Amy is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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D Payne

April 1, 2024

5  out of  5
rating by D Payne
"Nicole is awesome. Had zero wait time and was able to get insurance on my motorcycle super quick & cheap!"
We responded:
"Thank you, D H, for your positive feedback! We're delighted to hear that Nicole provided you with quick and affordable insurance for your motorcycle with zero wait time. If you ever need assistance in the future, our office is here to help. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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pur3liberty

March 27, 2024

5  out of  5
rating by pur3liberty
"Such a wonderful experience getting insurance! Nicole is such a lovely person she made me feel so comfortable and she’s incredibly helpful."
We responded:
"Thank you for the wonderful feedback! I'm thrilled to hear that Nicole provided you with such a comfortable and helpful experience. If you ever need assistance or have any questions in the future, our office is here to help. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Jesse Telmar

March 26, 2024

5  out of  5
rating by Jesse Telmar
"Today my day was blessed by Nicole Quall the service she provided me was beyond anything I could have asked for. If I could leave 6 stars I have done it she found a miracle for me and I am insured again thank you Nicole."
We responded:
"Thank you for the wonderful review, Jesse! We are happy to hear that Nicole provided you with exceptional service and found the perfect insurance solution for you. We look forward to continuing to provide you with top-notch insurance coverage. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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David Sours

March 25, 2024

5  out of  5
rating by David Sours
"3/25/24 On our most recent transaction, involving a quote for a new car purchase we were considering, Nicole Quall's service was first rate! We've been with this agent (Brad Linnell), and his predecessor (Cory Dalpra), for over 15 years, starting in Talent. Over the years we've carried rental, homeowner's, auto, and personal property insurance. We've stopped paying for auto club membership (AAA) because roadside assistance is easy with our State Farm policy. When we need to rent a car, we call them and we're instantly covered for as long as we need it, without having to pay the exorbitant fees of a rental car agency. My wife and I have very good driving records, and we tend to drive old cars, so I can't speak to how it will go for you if you have a poor record or have a love for the newest models. However, the staff always answer the phone, they are always professional, and they provide rapid responses to our questions. Definitely worth considering if you are looking for a new agent."
We responded:
"Thank you David for the 5 Stars and kind words, we are happy to have had you as a client for so long! We are happy that you are happy with our services! We are always here for your insurance needs for years to come! :)"
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kori tafoya

March 23, 2024

5  out of  5
rating by kori tafoya
"Nicole Quall was very professional and kind. She worked hard to get us a policy we could afford."
We responded:
"Thank you for sharing your positive experience with Nicole! We are thrilled to hear that she provided you with professional and affordable insurance options! Our team is dedicated to delivering excellent service, and we appreciate your kind words. We appreciate you and thank you for being the BEST part of our State Farm Family! - Brad Linnell - State Farm Insurance Agent, Medford, OR"