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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tristan Ellis

August 27, 2026

5  out of  5
rating by Tristan Ellis
"My family and I have always been treated great by STATE FARM. It's funny because I almost look forward to paying my bill, calling and talking to Kathy or one of the other amazing people on their team. They are some very amazing and helpful people there for the people. Thank you Brad linnell's office for keeping my family I protected and covered from this crazy world we live in."
We responded:
"Thank you, Tristan, for sharing such a wonderful review! I'm glad to know that our team has made your interactions with us enjoyable. It's our priority to ensure your family feels protected and supported. If you ever need anything or have questions, don't hesitate to reach out. We're here for you!"
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Christian Manfre

August 26, 2026

5  out of  5
rating by Christian Manfre
"Carin is truly exceptional. Caring and compassionate highly professional.

As is the entire team at State Farm underneath the leadership of Brad Linnell.

The team is strong on all fronts.

Heavily invested in our local communities.

Bends over backwards to take care of not only clients but the great citizens of Rogue Valley Oregon.

There's simply no comparison in the insurance space locally. And I very much doubt anywhere."
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Richard Peters

August 17, 2026

5  out of  5
rating by Richard Peters
"Sarah did a great job helping me with car and homeowners insurance"
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June Willis

August 5, 2026

5  out of  5
rating by June Willis
"Very pleasant on the phone."
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Dean Blackwell

July 31, 2026

5  out of  5
rating by Dean Blackwell
"Thank you for the prompt, thorough and friendly service!"
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Christine Moore

July 31, 2026

5  out of  5
rating by Christine Moore
"Very prompt and courteous service."
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John Wolf2

July 21, 2026

4  out of  5
rating by John Wolf2
"Amy was great! Solved my problem and took care of all the information i needed. I would like to give 5 stars, but a crazy situation was caused by the corporate office and they really need to fix that whole operation.
Locally, the service is excellent and I am find spending another decade served by this office."
We responded:
"Thank you John for your review and thank you for understanding that some things are just out of our team’s hands. We appreciate you! "
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marlee trevino

July 17, 2026

5  out of  5
rating by marlee trevino
"Amazing experience with getting my insurance switched over. Sarah was such a great help and made the transition very smooth! Thank you Sarah!!"
We responded:
"Thank you! Sarah is pretty awesome! "
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THE jumpscare

July 8, 2026

5  out of  5
rating by THE jumpscare
"Sarah was very easy to work with. I got an original quote of $307 which was disappointing but they checked their sister company and got me the deal I need."
We responded:
"Thank you for the amazing review! We appreciate you!"
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John Becker

June 13, 2026

5  out of  5
rating by John Becker
"I’ve been having Cathie work with me on my auto and home insurance needs. She is wonderful and I highly recommend her at the Linnell agency."
We responded:
"Thank you John! Cathie is a rockstar if we say so ourselves. So glad you had a great experience. "
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Karen Truelove

June 11, 2026

5  out of  5
rating by Karen Truelove
"Sarah was very easy to talk to if she listened and she informed me or let me know. You know that the rates are a lot lower with State Farm and hearing the numbers I could tell that also myself, but she was very nice and you know I enjoy talking to her."
We responded:
"Thank you Karen! We appreciate you. "
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anthony

May 28, 2026

5  out of  5
rating by anthony
"Sara reached out with speedy prompt service and is easy to deal with . Thank you"
We responded:
"Thank you Anthony! So glad Sarah made your experience a good one!"
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Adam Lee

May 1, 2026

5  out of  5
rating by Adam Lee
"Amy was very helpful and professional. Highly recommend! It's always a pleasure."
We responded:
"Thank you Adam for the 5 Stars! We appreciate your business! We are always here for your insurance needs! :)"
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McKenna Martinez

April 22, 2026

5  out of  5
rating by McKenna Martinez
"Sarah is Absolutely fantastic. Service so personable and kind. I was with my previous insurance for 10 years and never felt so welcomed!"
We responded:
"Thank you McKenna! We think Sarah is fantastic too and are so glad she was able to help you. "
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ladyfangg

April 21, 2026

5  out of  5
rating by ladyfangg
"Sarah went above and beyond to help me get a better rate ! Very impressed with how comprehensive she made everything and how quickly we were able to do everything necessary. She's a great help !"
We responded:
"Thank you for your awesome review! "
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Jenny C

April 11, 2026

5  out of  5
rating by Jenny C
"Thank you Koreen great talking with you today you are great!"
We responded:
"Thank you Jenny for the 5 Stars and kind words! We really appreciate your business and are happy you are happy with our services! We are always here for your insurance needs! :)"
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Be ep

April 8, 2026

5  out of  5
rating by Be ep
"Sarah saved us over $2800 a year with our policies. Her honesty and efficiency is awesome."
We responded:
"Wow! We are so happy Sarah was able to save you so much money! "
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Logan Parr

April 7, 2026

5  out of  5
rating by Logan Parr
"Sarah helped me switch over my Auto and Homeowners insurance to StateFarm. It was an easy and seamless transition thanks to her, and she was very kind and patient with me through the process."
We responded:
"Thank you Logan! We appreciate you!"
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Collin Gregory

April 3, 2026

5  out of  5
rating by Collin Gregory
"Haven't concluded all my business yet, but working with with Sarah Ray so far has been very pleasant. Super helpful, quick to respond, and very easy to work with as I work on getting my situation worked out."
We responded:
"We are so happy your experience has been good! Thank you for the great review! "
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George Roberts

April 2, 2026

5  out of  5
rating by George Roberts
"Very helpful and stayed on line till problem was resolved. Thank you!!!!"
We responded:
"Thank you George! We are so glad it team could help you. "
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natalie lamproe

April 1, 2026

5  out of  5
rating by natalie lamproe
"Amazing staff!!! They are always there to help with whatever I need. The best customer service I’ve ever experienced!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sadra Long

March 24, 2026

5  out of  5
rating by Sadra Long
"Sarah Was excellent to work with. She got me a way better rate than I’ve been paying! Thanks Sarah Ray!"
We responded:
"Thank you Sadie! We are glad Sarah could save you money. "
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Nick David

March 23, 2026

5  out of  5
rating by Nick David
"Expedient, friendly, and clear. What else could I ask for? Plus, my insurance went from over $4k per year, to $2400. I’m stoked."
We responded:
"Hi Nick, we are so glad that we were able to help you save money! Call us anytime you need us. "
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Victoria McKinney

March 16, 2026

5  out of  5
rating by Victoria McKinney
"Kathy at Brad Linnell’s State Farm office is amazing. She is kind, helpful and professional. Whenever I speak to her I know that I am in good hands."
We responded:
"Thank you Victoria! We think Cathie is pretty great ourselves. It is always awesome to hear it from our customers!"
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Susanna Wood

March 11, 2026

5  out of  5
rating by Susanna Wood
"Amy is professional, supportive, lovely to work with! I actually recommend the entire team here at Brad Linell State Farm Insurance agency; My Family has been with them for the past 22 years!"
We responded:
"Thank you Susanna! We are so glad you have had a great experience with our team. We appreciate you and look forward to helping you in the future!"