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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandy Hoppins

April 8, 2024

5  out of  5 rating by Brandy Hoppins
"Amy at Brad's office has worked diligently to get all of our coverages moved over from another company. She has spend hours on the phone and through email gathering all of the details to make sure we have the correct coverages for our homes, autos and additional policies! Highly recommend!!"
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D Payne

April 1, 2024

5  out of  5 rating by D Payne
"Nicole is awesome. Had zero wait time and was able to get insurance on my motorcycle super quick & cheap!"
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pur3liberty

March 27, 2024

5  out of  5 rating by pur3liberty
"Such a wonderful experience getting insurance! Nicole is such a lovely person she made me feel so comfortable and she’s incredibly helpful."
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Jesse Telmar

March 26, 2024

5  out of  5 rating by Jesse Telmar
"Today my day was blessed by Nicole Quall the service she provided me was beyond anything I could have asked for. If I could leave 6 stars I have done it she found a miracle for me and I am insured again thank you Nicole."
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David Sours

March 25, 2024

5  out of  5 rating by David Sours
"3/25/24 On our most recent transaction, involving a quote for a new car purchase we were considering, Nicole Quall's service was first rate! We've been with this agent (Brad Linnell), and his predecessor (Cory Dalpra), for over 15 years, starting in Talent. Over the years we've carried rental, homeowner's, auto, and personal property insurance. We've stopped paying for auto club membership (AAA) because roadside assistance is easy with our State Farm policy. When we need to rent a car, we call them and we're instantly covered for as long as we need it, without having to pay the exorbitant fees of a rental car agency. My wife and I have very good driving records, and we tend to drive old cars, so I can't speak to how it will go for you if you have a poor record or have a love for the newest models. However, the staff always answer the phone, they are always professional, and they provide rapid responses to our questions. Definitely worth considering if you are looking for a new agent."
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kori tafoya

March 23, 2024

5  out of  5 rating by kori tafoya
"Nicole Quall was very professional and kind. She worked hard to get us a policy we could afford."
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Connect | We Powered

March 20, 2024

5  out of  5 rating by Connect | We Powered
"I’ve had Brad Linnel’s agency handle my insurance for many years. They are kind, efficient, caring and they provide amazingly fast service."
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Taylor Smith

March 12, 2024

5  out of  5 rating by Taylor Smith
"Nicole was great! I have been a State Farm customer for a few years now, using them across the board for Auto, Home, Medical, and Renters. Since moving to southern Oregon from Atlanta, she was able to get me update rates which allowed me to capture significant savings under my same policy and provide great insight into additional ways to leverage State Farm."
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Bridgette Crain

March 11, 2024

5  out of  5 rating by Bridgette Crain
"Nicole Quall was very helpful and found exactly what I needed."
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Jordan Disney

March 7, 2024

5  out of  5 rating by Jordan Disney
"Brad Linnell- State Farm Insurance Is the best insurance company around. I have switched all of my insurance to them. They are local here in Medford Oregon and they care, and they are always available when you need them. I have complete trust in them. Plus my rates with them are outstanding I saved over $100.00 when I signed up with them. I would absolutely recommend calling them and switching or at least getting a quote. Nicole that works in there office is so helpful and friendly and very knowledgeable. They have my business for life"
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E., N, C

March 6, 2024

5  out of  5 rating by E., N, C
"Very helpful super easy to talk to handle everything that I needed to be handled I was even a little attitude and she was very very understanding customer service was outstanding"
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Karli Fortner

March 4, 2024

5  out of  5 rating by Karli Fortner
"It was so nice talking with Nicole today! She made switching my car insurance over so easy and simple. Would highly recommend!"
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amanda yount

March 4, 2024

5  out of  5 rating by amanda yount
"Fast, responsive, friendly and I received great benefits and coverage at a fair price. Thanks Nicole for all your help!!"
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Monte Davis

February 29, 2024

5  out of  5 rating by Monte Davis
"This office has always been outstanding, they are like family, my wife and I have been through the almeda fire and other trials and state farm has been awesome"
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Brittany Shields

February 28, 2024

5  out of  5 rating by Brittany Shields
"Very helpful and friendly! Will definitely recommend for any insurance looking friends or family. They were able to save us so much money switching to them from GEICO. Plus, Nicole helped me tremendously with all my questions and helping me set up my State Farm App. 5/5 experience"
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Dylan D'Souza

February 22, 2024

5  out of  5 rating by Dylan D'Souza
"Early days but when moving to Portland and getting a fair quote with a team who respects your time and responds quickly, this team is fantastic! I would high recommend them. Update: Had them for about two years now and I am very happy with them. Appreciate the quick responses, transparency, and good coverage."
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Amy

February 21, 2024

5  out of  5 rating by Amy
"Friendly service. Works with you to get the best rate possible. Lowest price I found."
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Amanda Hochderffer

February 20, 2024

5  out of  5 rating by Amanda Hochderffer
"Nicole was very helpful in helping me set up insurance for our vehicle. She was very friendly and provided quick and professional service over the phone. Really glad I made the switch to State Farm!"
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David Schacher

February 20, 2024

5  out of  5 rating by David Schacher
"Always helpful when I call with questions. I appreciate that they know who i am when I call."
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Brady Harrison

February 19, 2024

5  out of  5 rating by Brady Harrison
"Nicole was very helpful and friendly in helping me get my policy switched and setup during my move. Highly recommend this State Farm branch."
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Tim Ward

February 16, 2024

5  out of  5 rating by Tim Ward
"Very helpful and very knowledgeable person recommend to everyone"
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Sarah Johnston

February 15, 2024

5  out of  5 rating by Sarah Johnston
"Nicole was so kind and funny! We got along great! Fast and easy!"
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Rania Batayneh, MPH

February 12, 2024

5  out of  5 rating by Rania Batayneh, MPH
"I spoke with Nicole at Brad's office and she was efficient, explained policy details, AND saved me money. This was a win. Thank you."
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Laurie Easter

February 9, 2024

5  out of  5 rating by Laurie Easter
"Fast, friendly, helpful service. And great rates!"
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Sofia Vance

February 9, 2024

5  out of  5 rating by Sofia Vance
"I have truly enjoyed and so satisfied with Nichole at State Farm. She is reliable and is very responsive"