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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Susan Roudebush

March 10, 2023

5  out of  5 rating by Susan Roudebush
"Sharon was pleasant, helpful and very responsive to my needs!"

Dana Watson

March 9, 2023

5  out of  5 rating by Dana Watson
"I was able to get a quote for insurance for my three vehicles and get a policy for a very reasonable price over the telephone in less than 15 minutes. I was very impressed with the service I received."

Yvonne Kitchen

March 8, 2023

5  out of  5 rating by Yvonne Kitchen
"Sharon Dufek was most efficient, friendly and positive in taking care of my visit to the office two days late because I could not get through the heavy, late season snow clogging our rural road. I really appreciated her attention. Yvonne Kitchen"

Jesse Jones

March 7, 2023

5  out of  5 rating by Jesse Jones
"Amazing service quick response team , more about taking care of there people than they are making money 💰"

Kelly Adams

March 2, 2023

5  out of  5 rating by Kelly Adams
"Amazing quick experience that saved me a ton of money!!"

Nicholas Hernandez

February 28, 2023

1  out of  5 rating by Nicholas Hernandez
"Nicole Quall was very helpful. She is very friendly and easy to talk to. Nicole wasn't pushy like some of these other insurance companies that I have talked to. I think Nicole did go above and beyond when helping me out. Nicole deserves a raise and a free trip to Hawaii. One of the best, with outstanding customer service. Thank you, Nicole, for the excellent work. Update: After working with Nicole Quall and leaving messages after messages, I have still not heard anything back from her or Brad Linnell. I have to talk to the corporate office now to get this situation resolved. I'm not sure how they go from being great with excellent customer service and support to the opposite."

Tracey Kosel

February 28, 2023

5  out of  5 rating by Tracey Kosel
"Nicole Quall, thank you!"

Julie Hamilton

February 27, 2023

5  out of  5 rating by Julie Hamilton
"I needed to explore new insurance options and dropped by this office for a quote. Nicole researched my needs and within minutes provided a policy workup that covered everything at half the cost of my old insurance. Fast, friendly and professional--five stars."

Eric Calhoun

February 21, 2023

5  out of  5 rating by Eric Calhoun
"Top notch service every time I need something done. Great rates as well. I 100% recommend Brad Linnell at State Farm for all you insurance needs."

Hike Oregon

February 21, 2023

5  out of  5 rating by Hike Oregon
"Nicole has been my agent and she has been wonderful. Very friendly, follows up when she says she is going to and is very helpful with whatever questions I have."

M A

February 13, 2023

5  out of  5 rating by M A
"I Submitted an online request & received a call right away! Nicole listened to our needs and had us registered in a few minutes! Definitely loved the customer service experience & recommend giving them a call to see if they can save you money like they did us!"

Patti McCambridge

February 11, 2023

5  out of  5 rating by Patti McCambridge
"We just had the pleasure of meeting Nicole and doing business with her. She answered all of our questions in a professional and friendly manner and definitely saved us money on our auto and homeowner insurance. Thank you!"

Christopher Smitley

February 10, 2023

5  out of  5 rating by Christopher Smitley
"Awesome service, super kind and very professional. A+!"

Brant Watson

February 10, 2023

5  out of  5 rating by Brant Watson
"Sharon spent nearly an hour on the phone with me getting all my auto insurance needs straightened out. I am very grateful for the care in making sure my family has the right coverage."

Julieta Zepeda

February 9, 2023

5  out of  5 rating by Julieta Zepeda
"Extremely helpful and made it super easy for me!"

Rugerman 1

February 8, 2023

5  out of  5 rating by Rugerman 1
"Nicole was very helpful sorting my homeowners insurance."

Hannah Michelle

February 7, 2023

5  out of  5 rating by Hannah Michelle
"They have always been great and affordable!"

Theresa Drake

February 7, 2023

5  out of  5 rating by Theresa Drake
"Best insurance and agent around! Brad has been our agent for more than 10 years and is always there when we need him. His staff is also amazing and very friendly."

Melody Alfano

February 6, 2023

5  out of  5 rating by Melody Alfano
"Nicole was absolutely amazing at saving us over $1200/yr on our auto and homeowners policies!"

Andrew Snowden

February 4, 2023

5  out of  5 rating by Andrew Snowden
"Sharon Dufek was cheerful and very helpful. She was knowledgeable about our policies and recommended a number of ways that we might be able to save some money. Thank you, Sharon!"

Christopher Gilliam

February 3, 2023

5  out of  5 rating by Christopher Gilliam
"Excellent response time and guest service, happy and friendly."

Cody Traister

February 2, 2023

5  out of  5 rating by Cody Traister
"I’m always taken care of every time I go in or call!!!"

Larry Leppert

February 2, 2023

5  out of  5 rating by Larry Leppert
"Wonderful customer service! Great personality and enjoyable experience with Nicole Quall"

Marylou Gonzales

January 31, 2023

5  out of  5 rating by Marylou Gonzales
"I'm terrible at leaving reviews but this insurance agent was the best I have ever dealt with. She was very helpful and answered all my questions and gave me the best quote. I definitely appreciate the help and recommend this agency.."

cheryl puglisi

January 17, 2023

5  out of  5 rating by cheryl puglisi
"Nicole as so nice to me today.I had so many questions and had to call back 3 times.She was so kind to patiently work with me.I think I need to bring her a cup of coffee when I stop in the office"