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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lynsie Payne

December 19, 2025

5  out of  5
rating by Lynsie Payne
"Very helpful and easy to work with! Communication is great and Nicole is always very nice and helpful! Highly recommend this office"
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Randal Welles

December 19, 2025

5  out of  5
rating by Randal Welles
"Nicole was absolutely amazing. Easy to work with, professional, and super helpful!"
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Justin

December 18, 2025

5  out of  5
rating by Justin
"Seamless experience! Nicole was quick, efficient and extremely helpful. I would recommend this State Farm to anyone looking to switch carriers. I"
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Tim Murray

December 18, 2025

5  out of  5
rating by Tim Murray
"These people are genuine. Unbelievable family people. I know that because I spent some time with them. We had good conversations and laughed and had a lot of fun. I feel lucky that I met them."
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Kimaya Gumahad

December 17, 2025

5  out of  5
rating by Kimaya Gumahad
"Thorough. Patient. Love ya, Sarah!"
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Beverly

December 16, 2025

5  out of  5
rating by Beverly
"Nicole is a very pleasant and helpful person; I was adding an additional vehicle into my policy. It was very quick, easy and she even informed me of an additional piece of coverage that could same me money in the long run. I've been with this office for 9.5 yrs and with State Farm for 42 yrs. Thank you so much Nicole Q."
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Julisa Hernandez

December 15, 2025

5  out of  5
rating by Julisa Hernandez
"Nicole has 10/10 customer service!"
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Cori Arnspiger

December 15, 2025

5  out of  5
rating by Cori Arnspiger
"They take care of us every time we call, immediately. They listen to make sure you are getting the right insurance. Very helpful"
We responded:
"Thank you Cori for the 5 stars and kind words! We are happy you are happy with our services! Like a good neighbor State Farm is there for you! :)"
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Rebecca Harris

December 15, 2025

1  out of  5
rating by Rebecca Harris
"I have had state farm insurance for years bought a house 2 years ago added home owners insurance when I bought my home, I bought a refrigerator from Home Depot that flooded my home. Never had to do a claim before. Amy told me what to do. So never having to deal with this kinda of thing I did as she told me. Now over 5 months later. I am in debt that I shouldn't be in. Not only did she give me bad advice, State Farm didn't pay out enough for me to fix my home. Now being told they will not reimburse me for my meals, gas and lodging. There Ale department told me that being I had Airbnb's set up cuz it took almost 6 weeks for state farm to contact me, that they would reimburse me once I was back in my home. I have almost 9 thousand dollar on my credit cards for food & gas and lodging, that they refuse to pay me back. Another 5 thousand for contractors to get my home back together along with paying my 1 thousand dollar deductible. Thought when you pay for insurance it's there for when something like this happens to your home. Not only that what Amy told me to do has me in debt. And no one from this office will return my phone calls, I would say that's really bad business on this state farm office. This is no way to treat a customer. I am disabled and live on a fixed income. Thanks Amy & State farm way to go."
We responded:
"Rebecca, thank you for your kind words! I'm glad you're satisfied with our service. We always strive to do an awesome job for our clients. If you ever need anything else, feel free to reach out. - Brad Linnell - State Farm Insurance Agent, Medford, OR"
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Shana Espinoza

December 15, 2025

5  out of  5
rating by Shana Espinoza
"Very friendly and explains everything and overall a good person at the front desk I think the whole office staff are great"
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Rhanda Narramore

December 12, 2025

5  out of  5
rating by Rhanda Narramore
"The associate was extremely helpful and got everything done super fast loving being with state farm so far also no wait time to talk to someone!"
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Tonya Muniz

December 11, 2025

5  out of  5
rating by Tonya Muniz
"This insurance gal Corin at State Farm has made my year.Them giving me a hugh discount and getting my insurance down a hundred dollars. No lie literally a hundred dollars different than at all state. Nicole, I wish you the best and State Farm.Thank you for taking me on. And not to say and lighter bill for me as a disabled person to pay. Absolutely.Happy with the speedy response and set up also."
We responded:
"Thank you, Tonya, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Nicole, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! - Brad Linnell - State Farm Insurance Agent"
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Angela Godfrey

December 11, 2025

5  out of  5
rating by Angela Godfrey
"Nicole is absolutely amazing and helpful and goes above and beyond!!"
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Hike Oregon

December 10, 2025

5  out of  5
rating by Hike Oregon
"Nicole has been my agent and so far she has been wonderful. Very friendly, follows up when she says she is going to and is very helpful with whatever questions I have."
We responded:
"Thank you for sharing your experience with Nicole! We appreciate you letting us be your good neighbor."
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Karen Dix

December 9, 2025

5  out of  5
rating by Karen Dix
"Best service ever!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tom Spranger

December 5, 2025

5  out of  5
rating by Tom Spranger
"Such a wonderful lady gave me the best quote thank you so much and thank you for taking your time to help me!!!"
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David Brady

December 4, 2025

5  out of  5
rating by David Brady
"I been a client of Brads for many years and I’ve always been happy with him as my car insurance business."
We responded:
"Thank you David for the 5 Stars and kind words! We are happy that you have stuck with us for so long! We are always here for your insurance needs! :)"
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Brycen McCleary

December 3, 2025

5  out of  5
rating by Brycen McCleary
"Sarah was a ton of help. She made sure I was getting the best deal and happily helped answer all my questions. I highly recommend State Farm, due to there caring employees and helpfulness."
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David Dunlap

December 3, 2025

5  out of  5
rating by David Dunlap
"I called and talked with Kathy, I needed a battery installed at my home that I had already purchased and roadside wanted to tow the vehicle which was not necessary: Kathy called Caveman service to have them come out and bill State Farm. I really appreciate the extra service Kathy provided!!!!!!!!"
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Lee Shiveley

December 2, 2025

5  out of  5
rating by Lee Shiveley
"Today Nichol helped us with a new Home owners policy! Took under 10 minutes to go through the process, an amazing ease of process!!! Thank You"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stephany Kirk

November 26, 2025

5  out of  5
rating by Stephany Kirk
"Nicole has been very patient with me to ensure she found the best coverage for my needs. Great listener, very professional with a personal touch. I would highly recommend her without a doubt. Great job Nicole"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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James Harmon

November 25, 2025

5  out of  5
rating by James Harmon
"Excellent service and pleasant."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mitchell Griggs

November 25, 2025

5  out of  5
rating by Mitchell Griggs
"Good"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Josiah Beckett

November 20, 2025

5  out of  5
rating by Josiah Beckett
"I worked with Nicole throughout the process of getting insurance for my home + autos, and she was fantastic from start to finish. Incredibly communicative—always quick to respond and proactive about keeping me updated through every step. She helped us put together coverage that not only fit our needs perfectly but also ended up saving us quite a bit of money. It’s rare to find someone that is helpful and thorough, and I genuinely appreciate how smooth she made the entire experience. I highly recommend working with Nicole!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Keith Summers

November 20, 2025

5  out of  5
rating by Keith Summers
"Our son moved to Oregon, and we needed to have his insurance changed from California to Oregon. Not only was Nicole professional and informative, but she was also able to make the changes quickly, internally, so very little effort on our part. Our insurance was in effect instantly. I truly enjoyed working with Nicole. She is truly an asset to State Farm! Thank you Nicole."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."